How we handle personal data, in the two very different roles we play. Last reviewed 3 November 2026.
FORTVISION does two different things with data, and the rules differ for each.
FORTVISION Ltd.
+972-52-3361620
[email protected]
Name, company, work email, phone and anything written into a contact, demo-request or job-application form. If you open an account, your credentials and — where you sign in with Google or Facebook — the basic profile those providers pass to us.
IP address, operating system, browser identifier and other technical details about the system you connect from.
Pages visited, referring source, approximate location derived from IP, and how you interact with emails and campaigns we send — when you open them and what you click.
For paying customers, what we need to invoice and collect. Card data is handled by our payment processor; we do not store full card numbers.
Much of what the platform handles is pseudonymised: cookie identifiers, IP addresses, mobile advertising IDs, browsing and preference history, and in limited cases a hashed email address. On its own this does not tell us who you are. It may still count as personal data under laws such as the GDPR, and we treat it accordingly.
Where the GDPR or comparable law applies we rely on: performance of a contract, for account and service data; our legitimate interest in running, securing and improving the business, balanced against your rights; your consent, for marketing communications and non-essential cookies; and legal obligation, for records we must keep.
We do not sell personal data.
We are based in Israel, which the European Commission recognises as providing an adequate level of protection. Some service providers operate elsewhere. Where a transfer needs a safeguard, we use Standard Contractual Clauses or another mechanism permitted by law.
Enquiry data is kept as long as we need it to respond and for a reasonable period afterwards. Account data is kept for the life of the account plus any statutory retention period. Aggregated statistics may be kept indefinitely, since they no longer identify anyone.
When a brand uses FORTVISION, we handle personal data on their behalf. Our role is deliberately limited:
If you interacted with a brand's website and want your data corrected or removed, contact that brand first — they control it. If you cannot reach them, write to us and we will help route the request.
A FORTVISION user may connect their own Google account to the platform ("Connect Gmail" in Profile → My connections or in the Inbox). The connection is made through Google's sign-in (OAuth) screen, which lists exactly what we ask for. We never see or store your Google password.
FORTVISION's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
What we access, and the one thing each permission is used for:
What we do not do with Google user data:
Storage and retention. We store the OAuth refresh token Google issues, the address of the connected mailbox, and the metadata of the messages the platform sent or displayed (recipient, subject, date, thread id and a short preview), so the Inbox and the tracking work. Message bodies are fetched from Google when you open a thread and are not kept as a copy of your mailbox. Tokens are encrypted at rest and are used only by the platform's own servers.
Revoking access. Click Disconnect next to the mailbox in Profile → My connections, which deletes the stored token at once, or remove FORTVISION from your Google account permissions. Either way the platform stops reaching your Google account immediately; the sent-message history it already recorded stays in your workspace until the workspace owner deletes it, or you ask us to (section 12).
Customers may wish to include wording of this kind in their own privacy policy:
"We use marketing and personalisation technology provided by FORTVISION Ltd. When you interact with our site or our campaigns, FORTVISION may collect information that qualifies as personal data under applicable law, including cookie identifiers, IP address and browsing activity, in order to deliver and measure the experience on our behalf. For more on how FORTVISION collects and uses this data, see fortvision.com/privacy-policy."
Depending on where you live, you may ask us to give you access to your data, correct it, delete it, restrict or stop processing it, or provide it in a portable format. You may withdraw consent at any time — that does not affect processing already carried out. Write to [email protected]. We will verify your identity before acting and respond within the time the law allows. You may also complain to your local supervisory authority, or in Israel to the Privacy Protection Authority.
Every marketing email carries an unsubscribe link that works. Messaging channels honour the opt-out keyword for that channel. Unsubscribing from marketing does not stop service messages about your account.
Non-essential cookies and tags are blocked until you allow them. We use Google Consent Mode, so measurement tags receive a signal reflecting your choice rather than firing regardless. You can change or withdraw that choice at any time through Cookie settings in the footer.
Cookies and similar technologies are covered in our Cookie policy.
Our services are for businesses. We do not knowingly collect data from anyone under 16. If you believe a child has given us data, tell us and we will delete it.
We use encryption in transit and at rest, role-based access controls, and permission boundaries between workspaces. No system is perfectly secure. If a breach occurs that meets the legal threshold, we will notify affected parties and the relevant authority as required.
We post updates on this page and change the review date at the top. Where a change materially affects you, we give notice in advance.
[email protected] · [email protected]
FORTVISION Ltd.